THIS BANK IS FULL OF ********ITY

BAD BAD BAD SERVICE 10 000 Went in into the easy zero account I made purchases and withdrawals, I thought this was an easy zero, but the charges are the same yerr the lady who was helping me had the nerve to tell me that I owe the bank 1500 she was surprised how I withdrew the money cause my account was already withdrawn, can somebody tell me how does that happen , I dont know you are the bank all I know is you are the Bank I need my 1500 i paid pep i SAW THE TRANSACTION INEED MY MONEY PLEASE.