This bank does not care about their customers

On the 24th of February morning, I received an SMS stating that my Life Cover with FNB has been cancelled. That’s it, full stop. I then called to enquire the reason behind the cancellation and was told about FICA compliance and then was transferred to the relevant department which also said there's no FICA issue on my profile. Went on to the secure chat to still enquire about my cancelled policy, for them to say that I should write an email to Business Engagement. Two days later, still no response. I call in to speak to Oscar again and xoalining the same issue who transferred my call to the cancellation department and spoke to a Mohale who said to me that they got an instruction to cancel my policy because FNB wants to discontinue our relationship. 'Okay Mohale, why's that?' Mohale said: "that's just the instruction we got." So what about all the premiums I've been paying? All of my hard earned money, gone.