Thinking of changing banks ? Thinking of moving to FNB ? DON'T !

FNB service is dismal for business clients. Their "relationship managers" need to be chased for everything (for example a company credit card promised in a week took a month of chasing - eventually went elsewhere) and today they blocked all the user profiles on their app, because they now want certified ID and proof of address for every user. Business is dead in the water. Zero prior communication other than an email to say that Admins must check that users contact names and numbers are correct on the system - no mention of having to email them any documents. Absolutely pathetic. The worst bank by far. Don't waste your time complaining because no one takes ownership of any complaints and there's zero resolution.