RB
Ryno B

1 reviews | Active since Jun 2013

09 Nov 2020, 07:50

THINK TWICE BEFORE OPENING AN FNB ACCOUNT

For 15 years i was a loyal customer to FNB, i went into my overdraught, i told FNB i am currently Jobless due to the COVID pademic. an looking for a job, i asked them for a release and they refused me. I got a Job in Aug 2020 despite of the pademic. i was R4000 over my overdraught, end of Aug i received my Salary from my new work, and FNB took mty whole paycheck, not just the R4000 i owed them, after 2 moths of stuggleing i paid them off just to find out i am still liable for bank charged for an account the is blocked. I have phoned soooooooo ****ing many times but FNB does not want to help you over the phone, I AM TREATED LIKE A ******** BY MY OWN BANK. i went into the Myersdal Branch, where a lovely lady by the name of Pearl Somane (*** ) told me how bad FNB has treated me and how unfair it was.... I asked het to close all my accounts.... Both my savings accounts and CR cards is cancelled with FNB, but now the same Lady that told me hou rude and unprofessional her own bank is.... is now doing the same to me, i have sent Pearl 4 emails already asking about my FNB Business account, and upto today i havent heard anything again from Pearl, just showing that even if you go into a branch, FNB will still treat you like **** and a ********.

Now i ask you.... how can a bank take 4times the amount you owed then???? leaving my Wife and Myself without food and putting me into more financial stress.

What is going on at FNB? does your clients mean nothing to you!!!! how can you take my whole paycheck if i only owed you R4000 over my overdraught amount, and why could we not make a plan like you said you will?

All my airtime, all my traveling money and my time.... do you ****ers know how much you have cost me?????????

I want an answer today!!!!!!!!!!!!! every ****ing time you want to speak to a Manager conveniently they not available and due to covid they cannot transfer you...... BULLL ****ING ****!!!!!! YOU **** TO ME YOU ****ING ****BAGS, why could your ****ing call center transfer Pearl (who works for FNB) to a Manager but when a client asked you lie to your ****ing clients in their face....

Moral of my story is: You cannot trust this ****ing useless bank as they lie to you in your face....

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