JP
John P

1 reviews | Active since Jan 2017

30 Jan 2018, 03:31

Thieving bank at best

10 Years ago i ran into financial trouble, at the time i banked with FNB, ofcourse i had to go under debt review as to ensure fnb didnt take everything me and my children owned at the time, Just one example would be my credit card, at the time i owed the bank a little over R11000, after ten years they made me pay back on that card a little over R36000, 25k in interest. Now me and my attorneys have requested a final settlement statement as i am finished paying and owe them according to our statements R279.00, They ofcourse now argue that i owe them a further R3600 and something. We queried this 3 weeks ago from a Buyile Banga which is now ignoring me. Please can someone at this dishonest bank assist me. Please dont have your paul hammond attorneys contact me as they are more dishonest than you (if thats possible), just google them, The next 24 hours without a response and i will go the onbutsman. One thing i have learnt the last ten years is that FNB is dishonest, thieving and will kick you when you are down. Please people learn from my experience,this bank is something you need.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2018, 09:34
Official

Good Day,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Credit Card department who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)