KN
Khanya N
1 reviews | Active since Oct 2015
19 Oct 2015, 22:01
Thieving!!
On Wednesday, 15 October 2015, I went to Fnb at Chris Hani crossing to deposit money for a friend of mine who was stranded. I got to the ATM queued for my turn and eventually got my chance. I then proceeded as per the prompts, I put in a R100 note, R20 and 2 R10's . The machine accepted my money confirmed R140 and all. I then received a slip that said the transaction was unsuccessful yet no money came back. While i was reading my slip, \Biotumelo"came and said the machine is no longer working"
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FNB (First National Bank)'s replyOfficial
20 Oct 2015, 08:46Hello KhanyaNk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790179.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790179.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Oct 2015, 08:46
Official
Hello KhanyaNk,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790179.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 790179.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)