LH
Lee H

1 reviews | Active since Dec 2017

12 Feb 2019, 09:22

#*******ofthepeople!

So, second week now and still no solution to my problem and the resolve of pathetically bad service from FNB. Its seems, it is genuinely a automatic bank service with robot response for complaints! You will be left waiting until you are dead for a response from this bank for your complaints ints to be heard and dealt with!!! #complaint #instapeople #instacustomer

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2019, 11:50
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one