******* who have zero customer service

I am really disgusted with the service (or lack thereof) that I have received from FNB over the last two days. As a loyal customer for years, this is very upsetting. I went to the ATM to make a cash deposit, and my cash got jammed in the ATM. I went over to the branch at the Crescent to request assistance, and I was met with a manager who was extremely dismissive, rude and unapologetic. He basically told me there was nothing they could do as the machines had not been balanced, and that I should have been more careful. I was furious, as I have made cash deposits many times so I know exactly how it is meant to be done. I told him it was not my fault, and something had gone wrong with the machine. He continues to be rude and unhelpful. All my accounts are sitting on negative and icurred more charges They told me someone would call me the next morning to assist, but no one called. I had to call back to follow up, only to find out that they still had not rectified the situation. So now I am sitting with missing money because of their ATMs, and debit orders that are bouncing. I am absolutely disgusted and infuriated. This has made me want to leave FNB.