1 reviews | Active since Sept 2016

29 May 2017, 19:02

******* in my account

<p>Just want to say thank you fnb for *****ing my money out of my cheque account I did not authorise nor give permission to debit my account you people just feel and do as you please I am disgusted.you people have no right to do so I am going to lay a charge at the police station yes I ow you money but not on my cheque account I want my money back Into my account and I will make arrangement to pay it off dont be ******* and go and take my money I am going to let the ombudsman know and close my account after settling it.you guys are ******* I want that money reversed back into my account over charged me for god knows what I want my money back by tomorrow</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2017, 11:16
Official

Good Day,

I tried contacting you but to no avail.

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

I have logged a formal complaint an have routed it to the relevant department for investigation and resolution.

Your complaint reference number is ***.

Kind Regards,

Complaints Resolution

Naomi Petersen

*** (option one)