*******, *****s, ********s within FNB

I gave FNB an opportunity to resolve the problem with the ***** committed at head office. They failed to investigate and failed to get back to me. However, one week later, they have ****** another R100 000 from my account. NO ONE has access to my banking details except their staff. Now that R200 000 is ****** from my account in total so far, but it is more than that, I am asking that FNB urgently gets back to me and rectify this brazen theft that one of their staff has committed. I am outraged that their ***** department is so inefficient that they can't resolve this complaint, or perhaps they are condoning this ***** and encouraging their staff to ***** money from client's accounts?