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THIS IS THE 100th TIME I AM HAVING TO COMPLAIN AND I HONESTLY DO NOT KNOW WHAT IS WRONG WITH YOU AND YOUR INSTITUTE HOWEVER YOU CLEARLY DO NOT KNOW WHAT YOU ARE DOING. I HAVE SUBMITTED CLAIMS FOR MY LOANS AS I HAVE NOT BEEN EARNING AN INCOME, THIS IS THE LAST MONTH YOU ARE NOT MEANT TO DEBIT MY ACCOUNT YET YOU HAVE DONE IT AGAIN!!!!!!!!!!!!!!!!!!!!!!!YOU CAN SEE THERE IS NO INCOME. KINDLY REVERSE THE DEBIT ORDER AND REFUND ME OR I WILL BE TAKING THIS FURTHER AND LAY A CLAIM OF THEFT AGAINST YOU.