hH
hdossantos H

1 reviews | Active since Oct 2016

10 May 2022, 13:33

*******

Hi Guys i was called about 3 weeks ago or so by someone who wanted me to upgrade my FNB aspire account to FNB Premier. i told him i wasnt interested but he insisted i listen. so i did. he said that it would be a bundle package (including cheque and credit accounts) cost would be R229 per month. BUT i would only pay after 3 months as i could test out the new account. i made it very clear various times about the 3 months no payment for this. he said yes, only after 3 months. Well well well, today i get a message from FNB stating i could have used my ebuscks to pay for the fee. the fee was R182.50. pro rata for the new account fee. 3 weeks have passed and not 3 months. you guys are ******* and if this isnt corrected asap i will be taking this to the NPA, NCA and ombudsman. furthermore i will seek legal advise.

0
Replies (2)
hH
hdossantos H's update11 May 2022, 13:14
Reviewer Update
when can i expect feedback and a resolution?

hH
hdossantos H's update18 May 2022, 08:42
Reviewer Update
REALLY!!!!!!!!!!!!!!!
***?


Good day Please be advised that I will be out of the office from the 18th May and will be coming back on the 24th May 2022. Regards, Mpho This email is subject to a disclaimer. Visit the FNB website and view the email disclaimer and privacy notice by clicking the "About FNB + Legal" and "Legal Matters" links.
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