*******

Once again FNB has taken money from my account *******ly. There staff are idiots and only know how to say UNFORTUNATELY.

I made a payment from my account earlier this week and FNB decided to take that amount twice. I approved ONE transaction and they decided to take out the amount twice. When i call the PRIVATE SUITE, they tell me it's my fault when it clearly wasnt.

I was on hold for 2 hours because the manager I was speaking to, could not get hold of the other managers. After 2 hours, the call cuts, they dont call back and I am stuck waiting for MY money to be returned.

My monthly account fee is R500 but I get 10c worth of good service, and the rest is incompetence.

I suggest trying a different bank FNB is not the future FNB has become a nightmare and for the R500 a month account fee, I get 10 cents worth of se