MT
Matthew T
1 reviews | Active since Nov 2011
29 Dec 2018, 09:27
*******
This is review number 3 and things haven gotten worse, not better...
You have *******ly debited my account of 1750 and then refunded less than half.
Now you *******ly debit my account for R3400 while still owing me 800 odd.
You have ****** about R4200 from me after I have cancelled my car insurance with you in October.
It is time to contact the Ombud.
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Dec 2018, 10:05 Good Day Mr. Thomas,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan
Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan
Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply31 Dec 2018, 10:05
Official
Good Day Mr. Thomas,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan
Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Firdoze Khan
Hello Peter Complaints Team *** (option one)