1 reviews | Active since Oct 2016

17 Oct 2016, 10:24

*******

<p>They keep on taking money out of my account!!! said im only paying 100 a month, thats all the fees im paying. never been that little. when you phone to complain, they put you from pillar to post. and no one is sorting it out. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2016, 12:02
Official

Good Day Mr Croukamp,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)