THEYLL DO EVERYTHING THEY CAN TO NOT REIMBURSE YOUR MONEY EVEN IF YOU HAVE SUPP**** SUFFIENT INFO OF *****

I find it very strange that after providing FNB with info from mtn customer care to acknowledge that a ********** simswap was done on my number they still adamant that they wont reimbuse me my money unless i give them an official letter from mtsn ***** dept. For the mere fact that i have a letter from MTN customer care acknowleding that there was a ********** transaction should be sufficient because it wasnt just any letter, IT CAME FROM THEM ALONG WITH CONTACT PERSONS ETC.