TM
Thulani M

1 reviews | Active since Jul 2011

16 Jan 2018, 15:53

They work with **********

Every month I get debit orders I didn't authorise and upon reversal or dispute the bank makes R 18? Who benefits ? The bank, so they are technically supporting *****, since they make money if you reverse an unauthorized debit order. I'm fed up of this bank, anyone please suggest a better bank, or should I rather keep my little money at Luno ?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jan 2018, 08:27
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team