JZ
Janine Z
1 reviews | Active since Mar 2019
28 Mar 2019, 14:26
They will just forward your call until your airtime runs out. Rather forward your banking elsewhere.
I had the most frustrating experience with FNB.
I called FNB and told them I'm moving overseas - they activate my cheque card but BLOCK my credit card after the first transaction.
Then I spent an hour and a half on the phone trying to get it unblocked. After and hour and a half (just being transferred around) and R 300 worth of airtime my credit card is still BLOCKED!
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Mar 2019, 14:48Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply28 Mar 2019, 14:48
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
*** (option one)