1 reviews | Active since May 2016
They want to charge me for not giving me service. They had no ATM now i have to pay a lot for my withdraw. Due to FNB's INCOMPETENCE.
<p><br />Good day To whom it may concern please find my complaint for your attention.</p> <p>It was on 23 Jul 2016 10:40:09 at the ABSA SEAVIEW SU ATM in the 7 Eleven on the corner of Main Road and Glengariff road that i had to make a withdraw due to the fact that you had no FNB ATM there or nearby. I want to know the cost of the withdraw since you don't say it via online banking. I demand you credit It back to me. It has happened a few years back that i also had to draw from an ABSA ATM because your was out of order and it cost R22. Well this time FNB im holding you responsible you where not able to provide me service so you have no right to charge me! I even looked for a Checkers and Pic & Pay to go to but there was none. </p> <p> </p> <p>The credit for my account would be much appriciated thank you!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 973229
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 973229
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
