LVR
Lee-Andra Van Rooyen
1 reviews | Active since Sept 2013
26 Aug 2015, 12:42
They stole my money
I am unhappy with the service from FNB. I made eft payments and paid my loan and my credit card.. They acknowledged the payment I did to my credit card but not to my loan and they went and debited my account anyway.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Aug 2015, 13:08Hello Lee_Andra,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 747918.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 747918.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply26 Aug 2015, 13:08
Official
Hello Lee_Andra,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 747918.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 747918.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)