They still have not answered my query

Hi<br> <br> I logged a call with the bank (***) a few month ago and till today they did not give me answers as to who changed my email address.<br> <br> Caller 1: She told me i changed my email address when i was applying for an overdraft and i asked her to give me a log saying when applying for an overdraft you get an option to change your email address i am still waiting for that<br> <br> Caller 2 : She told me i changed my email address in 2014 and i told her she is lying as i was getting my emails all these times except for the month i app**** for my overdraft<br> <br> Someone is lying to me.