They Should Stick to banking.

They Should Stick to banking.

Logged a claim 5 weeks ago, that was a nightmare, highly unprofessional claim agents and rude. I had to request a new claim agent to process claim, things looked up and thought let me give FNB STI another chance because i had written this division off. claim got approved last week and loss agreement signed Thursday 12th May 2022. Payment has still not been received, its been a week since. The excuses are just made up- it might be a system glitch- and just probing this question makes the agent fed up, you get no joy from management because they are never available. i takes you about 2 min to sign up for insurance, very easy. wish i had known about the headache that would follow. i thought having all your stuff with one bank would help make things easier- oh no it does not- i have discovered that cancelling takes about 3min, they seems to be doing their job well there.