QK
QINISO K

1 reviews | Active since Aug 2014

14 Jun 2017, 12:51

THEY SHOULD S**** HOW CAN WE HELP YOU THEY DON'T

<p>THIS MORNING FNB GRABBED MONEY FROM MY ACCOUNT AND I WAS LEFT STRANDED ON MY WAY TO WORK. I AKSED THEM TO REVERSE THE FUNDS BACK INTO MY ACCOUNT BUT WAS INFORMED THAT THEY CANNOT DO THAT AND A CERTAIN YVONNE WHO COULD NOT GIVE A REASONABLE EXPLANATION AS TO WHY. I NEED THOSE FUNDS BACK AS HOW ELSE AM I EXPECTED TO COMMUTE FROM KEMPTON PARK TO CENTURION???? AM I EXPECTED TO SPEND THE NIGHT IN THE OFFEICE OR PARK BENCH????????</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jun 2017, 13:24
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

I have noted that complaint reference *** logged and referred to Temp Loans. I have requested that they investigate and provide you with feedback and a resolution.

I again apologise for any inconvenience caused.

Regards,

Complaints Resolution

Naomi Petersen

*** (option one)