They should just stick to withdrawals and deposits.

At this point two things are annoying me about FNB. 1. You can’t reverse a debit order on the app, you get an error message telling you to contact the service centre. By doing so, they charge you R48, whereas if their app was working properly, I would have been charged R5. Instead of paying R15 to reverse 3 debit orders, I was charged R144, of which R96 has already been deducted from my account. 2. I have a retirement annuity, I set the escalation rate to a certain percentage, that increase didn’t kick in when it was supposed to, I am still waiting for feedback as to why exactly it doesn’t reflect. Seriously considering moving my policy elsewhere.