They phoned me!

I am absolutely and rediculiusly tired of an institution that doesn't care about their PAYING customers. I have run my business without any need of their overdrafts or credit systems, and they phoned or emailed me at least once a month to apply for credit card. I decided to take them up recently for the sole reason to increase an already good credit rating. Only to find out they might be the most inept unprofessional bank in the world. I recently logged a complaint because having to send information through to them which I have repeated over a FIVE MONTH period. To the same email address, and one of their consultants even gave a direct email address to send too which I did. Same result I get someone else phoning me too send the same info again!!!! So I decided this week to lodge a complaint at their complaints department. Hoping maybe something would actually transpire. My reference is 824541, and my complaint was if I have to send this same information one more time I would move my business elsewhere!!! Really who has time for this *******, I stress they phoned me!!! This is the complaints departments reply:<br> please could I send the same information again!!!!! What a complete joke!