They never contact on there complaints mails

Ref 1EPOYVX was posted to them on 24 August 2015 and no response.<br> <br> So i complained about that to them guess what no response Ref 1LA937UN 28 August 2015.<br> <br> My problem is from the time i changed to FNB its only been **** service from day one from wrong cell numbers to then delivering the card to the wrong address.<br> <br> I opened my e buck as well but nobody tells me it must be linked to my credit card.So im swiping lekker thinking ill get points.But no Nothing.Its there job as consultants to inform the customer about linking cards and things.<br> <br> So now i have been ****** my points i didn't want to go the Peter way but its the only way a person gets a response.<br> <br> Answer mails, that's how its works that's why its there,that's why we have it ,Or if you don't answer mails take that function of your web site.