They just wont help

Item: FNB (First National Bank)
Rating: 2
Author: Motlotlegi M

|I have sent 2 communications to FNB. Both, times I got an automated response saying they received my complain. I got a callback over one of these communications.I followed the instruction and received another automated response. Bottom line, I still sit here without getting any help. I don't know what to say or do anymore.<br> <br> ***

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

11 Dec 2015, 08:01

Hello NotUsuallyHappy,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 831182.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Dec 2015, 08:01

Official