They just dont care

***** on my account the day I flew to Ireland, 18 Nov 2019. A card was ordered but my new contact details were never relayed. The card was destroyed on 21st Feb. I ordered another card on 3 March 2020, received a call reference #, but no tracking number. I called the ***** line but no one wants to help, they keep passing the buck, no one cares enough to take ownership and follow through. Calls constantly drop and you are on hold until they drop. I now find out that there is no card ordered. I have been locked out of my online banking and cannot unlock it as I need a credit card and pin. I now have no access to my funds. I am now desperate and so exhausted from dealing with FNB. I have an IRISH cell number where I can be contacted, and an email address that has been on fnb’s system forever. I have been a client for over 20 years. My bond, my savings, vehicles all through fnb. I cant use fnb confidently again, nor will I be able to refer any people for international investment or any service. This is very sad as I have always been an advocate of FNB’s from day 1.

Good riddance.