They just do not care about their clients I even emailed a manager for help and 2 days later still nothing no man FNB your service is bad,poor it actually suck

They just do not care about their clients I even emailed a manager for help and 2 days later still nothing no man FNB your service is bad,poor it actually suck. I have been chasing after my credit card delivery for weeks now but still nothing agents have told me they have escalated the matter but they just **** as one of the last agents who tried to help told me nothing was escalated. I will tell everyone who want to move to FNB to rather not as it will be a bad move.