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Ann D
1 reviews | Active since Mar 2015
27 Nov 2018, 12:18
They ignore their clients
Once again. FNB has ignored my NUMEROUS times. In the last 3 weeks i have emailed premier customer service over 10times. No response. I then laid complaint on fnb website first before coming here. That was 5days ago. Only response i got eas an automated response eith a reference number. No contact. What has happened to FNB? It never used to be like this!
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
27 Nov 2018, 14:14Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***6NF.
Regards,
Regards,
Hello Peter Complaints Team
*** (option one
FNB (First National Bank)'s reply27 Nov 2018, 14:14
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***6NF.
Regards,
Regards,
Hello Peter Complaints Team
*** (option one
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Ann D's updateReviewer Update
30 Nov 2018, 13:31FNB SAYS THEY CANNOT HELP Me... so dissapointed
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Ann D's update30 Nov 2018, 13:31
Reviewer Update
FNB SAYS THEY CANNOT HELP Me... so dissapointed