THEY DONT CARE

End of January I saw that FNB charged me an incorrect interest rate. They did correct this but said that they will only pay back the incorrectly charged interest rate if I settle my account. I have now settled my account and have informed Lydia Wilson who previously helped me, but she is not even responding to my emails.<br> I have sent fnb complaintscreditcard an email as well. They did respond, but only to state that they did repay one months of incorrectly charged interest. I rep**** with the email that promised full repayment, but they did not even bother to come back (639297Q).<br> A week ago I then phoned again (Rj***) and was told she will investigate and come back to me. To date I have not heard anything.<br> I phoned again yesterday, and gave all the info again, but again I still have not heard anything.<br> It is now time to go to the banking ombudsman regarding this.<br> I will also contact the media as I am sure there are a lot of other people who also was charged incorrectly when the interest rates went up. I cant imagine it only happening to me.<br> I really tried to be nice but you are just not giving service.<br> <br>