DJ
Debbie J
1 reviews | Active since Jun 2019
11 Jun 2019, 12:14
They don't answer the phone.
I have been on the phone all morning trying to get a debit order reversed and nobody answers the phone. I have been on hold now for over 30 min. Is there nobody working today? Why do you put people on hold if you're not going to answer the phone?
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 Jun 2019, 14:18Good Day Debbie Jurgens
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply11 Jun 2019, 14:18
Official
Good Day Debbie Jurgens
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***