They dishonored payments for no reason and cannever get hold of them.

I've called in too many times and each time moved from one person to the other and still there is no resolution. It's been a long time now come on. For whatever reason, FNB, on their own, decided they would block payment to go through from my business account for one Supplier invoice. I have no idea why and I am still awaiting a call from the relevant department from FNB to explain what happens. I am tired of calling in and wasting my time and considering moving my accounts as this is starting to cost me business.

Initially I thought it was for my own sake, ***** prevention and all. Their ***** department, once I eventually got hold of them, said it was not with them. But the department that put it in a "dishonored". They can't explain what that means. Each time I get transferred to that number, it rings forever, no one picks up. Eventually, a machine suggests to make a selection to get a call back from FNB. It never happens.

My issue right now, is I obviously cannot make use of the Supplier's services until the payment is through. I have been blocked, thanks FNB. Not only does this make life difficult for me, it also slows down my business operations. I am starting to lose money.