BU
Badservice U

1 reviews | Active since Dec 2016

19 Jan 2018, 21:26

they are unable to call me back to initiate a contract; network issues? Perhaps a bad omen

To no avail I have been trying to sign up for 4 business days. I sent two emails and entered once on their call me back feature. I got a call to enquire, couldn't take the call then, asked to have them call back Friday at 2pm. Seven hours later and still nothing

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jan 2018, 09:01
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)