uM
unity M

1 reviews | Active since Dec 2018

27 Feb 2019, 17:16

They are quick to debit but refuse to refund

i had two loans with FNB, which i settled on the 22nd January 2019, to my surprise now in February they debit my account , it has been a week now since i am trying to get my refund but no one is willing to help. this is PATHETIC

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2019, 08:47
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)

uM
unity M's update08 Mar 2019, 08:23
Reviewer Update
i received a call on Friday 01/03/19 and was promised i will be refunded within 48 hours, to date i have not received my refund. Was i just been told that just to keep me away or what? This service is EXTREMELY BAD.