BT
Baby T

1 reviews | Active since Jan 2011

30 Jul 2015, 08:09

THEY ARE *****

I took out a fnb connect contract i was told that the debit order date would be set for the 25 of every month by default and that i could change it afterwards when i go to the bank they say the 24,25 is the only dates the debit order can be set at so the lady who sold me the contract **** and now im not gonna get my benefits this is unacceptable if they dont fix it they can take the phone and shove it . have not gotten a reply from them either. I gonna go to another bank they are welcome to phone me and listen to the recorded conversation between me and the person who called. Tired of this

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2015, 08:20
Official
Hello tjoklitss,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 730831.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)