1 reviews | Active since Jan 2012
There's No End To The Lies
<p>Dealing with incompetetant people seems to be a trend at at FNB Connect . FIrst there was Lerato Mogosti who was to refund me at the end of October and Novemeber 2016, now Noxolo Sabela has been dealing with the query as Lerato Mogosti has gone AWOL. Several attempts to get a hold of her proved to be unsuccessful.</p> <p> </p> <p>It has been 6 months and still no refund.</p> <p> </p> <p>Will I ever get my refund due to me from FNB Connect? Quite strange that Their systems works great when it has to debit the premium but seems not to work when it comes tp refunds</p>
Good Day
I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged another formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
STIL NO REFUND!!!!!
STIL NO REFUND!!!!!