JD
Jadranko D

1 reviews | Active since Mar 2009

07 Mar 2017, 08:49

there is something rotten in FNB

<p>does FNB discriminate now?</p> <p>if one does not own a smartphone,one can not earn ebucks!</p> <p>if you send enquery,nobody contacts you.i am still waiting for reply for</p> <p>enquery of few months ago.</p> <p> </p> <p>is it time to change a bank?</p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Mar 2017, 12:34
Official

Good day Ms. jadranko

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)
FNB (First National Bank)'s reply07 Mar 2017, 12:34
Official

Good day Mr. jadranko

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

JD
Jadranko D's update07 Mar 2017, 13:47
Reviewer Update

finaly got someone to respond.

and solution offered........buy smart phone from us on contract.

makes me puke!

please do not bother to contact me again.