There is no such thing as FNB Private Banking

<p>Used to be able to contact my private banker. Used to get responses and actual help from them. Used to be easy to get something done with FNB.</p> <p> </p> <p>Now it's a completely different story:</p> <p>1. Call a private banker (or try to) and it means holding the line for over 10 minutes for someone to answer, not even your allocated banker.</p> <p>2. Send an email and it doesn't get any response WHATSOEVER</p> <p>3. Use "Contact Your Private Banker" functionality online and the query DOESN'T EVEN REACH your supposed banker - this was confrimed to me by my Private Banker (who eventually called me after a Hello Peter complaint) - Multiple uses of this functionality yet she received NOTHING!</p> <p> </p> <p>Nothing. FNB makes a big deal of me being a Private Banking client, but that's where it ends.</p>