Their overdraft it's a ****

This is my second complaint on the high negatives balances I've been getting monthly. In order for me to get assistance I need to lodge a complaint. The urgent are not so helpful and they are not keen to help. I was chatting with an agent by the name of Jules Louis on the app requesting a breakdown why I have a huge negative balance and this is what I got:

#DEBIT ORDER DISPUTE 50.00- 04/25

#DEBIT ORDER DISPUTE 50.00- 04/25

#DEBIT ORDER DISPUTE 50.00- 04/25

#INT PYMT FEE-34.99 G 3.00- 04/28

PURCH CCN*Big Street 116.00- 04/29

PURCH CCN*Big Street 220.00- 04/29

PURCH PnP Clt Roodepo 1,514.72- 04/29

PURCH DL UBER 58.00- 04/30

PURCH KFC TSHEPISONG 99.90- 04/30

PURCH WEST PEAK SPUR 1,600.00- 04/30

NETSTAR *** 145.00- 3.50 05/02

#ITEM PAID 1 ITEMS ON 12.00- 05/02

MAGTAPE UNPAID 145.00 05/02

#ITEM UNPA 06 10.00- 05/02

I requested for further assistance since I don't understand but the chat was cut off.

Please note that I'll be lodging a complaint with the ombudsman for the bridging of the TCF act.