THEFT
I was ****** at an ATM in Keimoes on 21 July 2019 due to an individual that messed with the machine.
Dispute was lodged. Contact was made and I did what they asked as they know who the perpetrator is. Official case was opened at the police ... but I have to date have not heard anything from them. I want my money bac**** Footage clearly shows all that transpired that day!!! Why am I not being assisted? I want my money back!
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Aug 2019, 10:26Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply28 Aug 2019, 10:26
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***