TM
Thabiso M

1 reviews | Active since Apr 2017

24 Apr 2017, 17:06

The worst service on Earth

<p>So i went to FNB for them to switch a month ago, since i had little if any feedback, its taken 2 months and counting....................... they must be the worst i have gotten regetting why i even app**** for their benefits. Card devision everytime i call them they not picking up, my switcj=hing must now take 2 months of which this was not communited. I told i lost my at Rand burg Cresta found that card and it still worked. Such incompetence by FNB consultnats is unbelievable especially being a new client. Cant believe this. First National Bank</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Apr 2017, 08:38
Official

Good day Mr. thabiso makgana

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***