The Worst Service In historry of banking

I went to do some banking at FNB Florida road and i was sitting there on bench waiting to see a consultant not knowing i will be sitting for nothing she was with another client for more than 30 minutes and another one was just busy doing her own thing on her desk nobody bothered to care. and the other customer behind me was also was getting annoyed of the bad service, nobody seem to care at all until i just decided to leave without being attended to. And still nobody seemed to care at all. what a worst of my time! How can you you say that you are the most innovative bank in South Africa when you cant give innovative service? Ridiculous!