The worst service I have received from a bank!!!

I have been using the tollgate on and off ramp at Rosemary Hill. FNB has implemented a tapping service at this tollgate. My card always worked and i am able to tap it at any other store as well. Yesterday (05.02.2025) on my home and this morning on my way to work I was unable to use this service. The attended at the gate said that my card does not support this service. I then had to make a call to someone and ask for them to come and help me out. I have asked your help on the secure chat where you have told me to go and order another card. I have tried to phone you and no one wants to assist. The way you are treating our customers is disgusting!! You have provided this service to the tollgate and it is not working. You as FNB have to go out to this tollgate according to me and fix the problem. Now you sit there and pick up your shoulders and you just don't care!!!