The worst service I have ever recieved

FNB froze my account without a warning and they had requested for me to submit my fica documentation about a month ago which I did and everything was sorted out from the Woodmead Branch.<br> It has not even been a full month and they froze my account once again without a warning and sent me a text <br> telling me I have to submit the documentation once again...leaving me stranded and unable to make any transactions whilst I have commitments and needing to get to work.<br> I don't have the luxuries of being able to get to a branch as I work hectic hours<br> <br> I am super angry....And starting to consider FNB as a Pathetic Financial Service Provider!!!