BH
Brian H

1 reviews | Active since Jun 2016

17 Oct 2017, 13:33

The worst service ever and at a premium

I enquired again for a credit card from these useless people, the system says they will contact you in 48 hours. It's been 2 weeks. On top of that I noticed my bank charges are sky high. If these guys are supposed to be good I can't imagine what other people go through. I think it's time to find out though.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2017, 17:10
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is *** .

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2017, 17:10
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is *** .

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)