The worst service ever

<p>i called through fnb and was placed on hold for more than 8mins- i there after spoke to a lady by the name of lisa from fnb connect, where i queried my payments for number ********** 219, fnb sent me an sms saying they will debit an amount of r429 on the 1-11-2016, i called to ask what the payment was for as the month is not even over yet, lisa said it was for the month of aug- but aug prem had been double deducted on the 01/09/16. fnb connect has been the worst contract i had ever taken out, if this query is not sorted out before the end of the week, i will take this to all the possible media , people should know about this pathetic service and never take out contracts with fnb.</p>