WS
William S
1 reviews | Active since Feb 2019
09 Dec 2019, 15:02
The worst service by far!!!
Why is it at the FNB Ladysmith Branch you get a ticket number and wait over an hour just to get assisted. Bare in mind that this is not even on busy days! I am here for the third time and on the two previous occasions I walked out after waiting several minutes without any assistance. Bad representation of this wonderful bank as most branches are eager to assist. Really disappointed
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Replies (1)
FNB (First National Bank)'s replyOfficial
09 Dec 2019, 16:11Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply09 Dec 2019, 16:11
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***