1 reviews | Active since Jul 2015
The worst experience with FNB ***** division
I was ****med by some company called Black and white Options promising to sell us shares and pay back our profits in 7working days .They used an FNB business account.I reported the matter to the police and a case was opened.I was instructed to do the same thing at FNB.They made me aware that the suspected account was already blocked and under investigation.The date was the 10th August 2017 when I opened the case at FNB ***** division.I have been doing my best to get in contact with their department for an update and even resorted to sending them emails requesting an update.I haven't heard anything from FNB and it has now been 5months.Im starting to give up on my money because it seems like that's what FNB is hoping I would do!!
Good day cr42swGp,
I tried contacting you on *** to no avail, however a voice message was left.
i truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been routed to the ***** department to investigate and provide feedback regarding your ***** case.
Complaint reference number ***NF was issued for your complaint.
I do apologise for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
*** ()option one)
Good day cr42swGp,
I tried contacting you on *** to no avail, however a voice message was left.
i truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been routed to the ***** department to investigate and provide feedback regarding your ***** case.
Complaint reference number ***NF was issued for your complaint.
I do apologise for any frustration and inconvenience caused.
Regards,
Hello Peter Complaints Team
*** ()option one)
