1 reviews | Active since Nov 2016

10 Jan 2020, 16:21

The worst client experience from such a big organisation!

Opening an account online is absolutely the worst experience ever at FNB. From December I have been trying to open a business account to no success.

I sent all required documents and always have to phone in to follow up on progress - only to be advised that an email was sent to me but I cannot find it! The consultants are not helpful at all.

I regret attempting to open an account online - when I visited a branch one your employees told me to never ever open an account online since it is always a nightmare.

Can I please request that my application be switched from online to a branch level!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ref_***7

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